FAQs

How do I care for my handcrafted soap?

Love it, caress it, and it will bring you so much joy you’ll never again forget to wash your hands after a trip to the bathroom. Your guests won’t want to leave, but don't worry. Tuck some soap into their suitcase and they’ll be on the first plane home to enjoy it in their own shower. Please note that we do not encourage long showers for pure enjoyment. We do, however, suggest showering with a friend.

A few handy tips:

• If you don't plan to unbox and use your soap immediately (I don't know why you wouldn't), store it in a dry, dark place (a closet, for example.) Like fine wine, it gets better with age and will last years.
• Allow your soap to dry out between uses on a well-draining soap dish. 
• Using a washcloth or loofah, in lieu of rubbing the bar directly on your body, may help to lengthen your soap's life as this protects your soap from extended and direct contact with running water.
• Most importantly, never EVER feed it after midnight.

How long will my soap last?
If you follow the guidelines above, your soap will live a long and healthy life. There are too many variables for us to determine exactly how long it will last, but with proper care it will provide you with numerous luxurious, sudsy showers. Ensure that it rests in a well-draining soap dish when not in use. Don't allow it to sit in standing water. Things to keep in mind with regard to longevity: Are you excessively hairy? Are you using a washcloth? How many people are using it? 

Do you send free samples? 
In an effort to maintain our "high quality, reasonable cost" standard, we don't currently send out free samples. That said, we understand the request and offer a 14-day 100% Satisfaction Guarantee. We are that confident that you will enjoy our products. If something isn't jiving for you, contact us within 14 days of receiving your order at support@dirtykneessoap.com and we'll make it right.

Can you tell me more about the ingredients used in your products?
No problem. We use only high-quality natural and cosmetic ingredients suitable for cosmetic use.  Click here for more specifics.

Do you ship to Canada?
Yes we do! Shipping rates will be displayed at checkout. These fees are based on several factors. You can estimate what your fees might be here: http://www.cbsa-asfc.gc.ca/travel-voyage/dte-acl/est-cal-eng.html

**Please note that you may be responsible for taxes or fees incurred on the receiving end of international shipments.**

What shipping service do you use?
We ship all of our products via USPS or UPS. 

I live in your area.  Can I pick up my product? 
At this time no, however we hope to have a list online soon of where you can purchase our products.

Do you offer wholesale discounts?
Yes!  Please contact us for more information.